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Known issues

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As much as we'd like, we can't test the application on all Android devices. Even Internet-based testing services (like deviceanywhere.com or perfectomobile.com) have their limitations, especially for applications using the camera.

If you experience any problem while running the application, please report it here. These are the currently known issues:

  • Some combinations of video resolution/encoder/format are not supported on certain devices - this is a limitation of the device itself. Starting with version 1.6, the app can automatically determine these settings, if at least Android 2.2 (Froyo) is installed. You are encouraged to select HQ (High Quality) in the app, and only try CQ (Custom Quality) settings if you know your device can handle those. The stock camera app can also be used to manually determine what the camera is capable of.
  • As an example of the above limitation, the HTC Desire can only record high resolution video (1280x720) with the MPEG4 encoder. And the HTC Wildfire is not capable of more than 480x320 (or even just 320x240), using MPEG4 or H.263.
  • The Motorola Droid Bionic (and other newer Motorola phones) can record proper video only at 800x480. For other resolutions, you need to have at least Android 2.3.6 installed.
  • If you turn the display screen off while Voyager is in the foreground, the video/photo capturing will not stop, but you may encounter camera-related issues upon returning to the main screen. If you want to use the application with the display screen turned off, you'd need to first place Voyager in background mode (e.g. by pressing your phone's Home button). But, even this doesn't work with every device, since turning the screen off may trigger a low-power/low-processing mode, where video frames may be dropped.
  • GPS issues on the HTC Desire HD - a GPS fix can not be acquired, or is quickly lost. There seems to be a camera/GPS conflict on the hardware/firmware level in this phone, as all video recording applications affect the GPS signal. Suggested fix: disable GPS in the app's General settings (feature available only starting with version 1.6).
  • The system (on the Samsung Galaxy Tab and LG GT540) becomes slow whenever the main screen of Voyager is put into the background, even when you go to Settings. Suggested fix: disable background operation.
  • Only the first video file is created with the Motorola Backflip. Then, the camera becomes unavailable for further recording.
  • The preview area is initially black on the Samsung Moment, but you can press the Video button to record with proper preview.
  • The preview area is flickering on the HTC Hero when video is not recording. But, you can press the Video button to record with proper preview.
  • If you are using a Bluetooth headset regularly, it'd be better to turn off the "include sound in video" option under Video settings.
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